Emotional intelligence isn’t just a “nice-to-have” in public service. It’s a leadership essential backed by neuroscience. This session explores how skills like self-awareness, empathy, and emotional regulation strengthen decision-making, reduce stress, and build trust. Participants will learn practical strategies to understand their emotional patterns, respond with greater clarity, and lead with confidence in complex environments.
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About the Presenter
Nadine Valk is a full-time coach based in Ottawa, with a focus on working with caregivers, care providers and care teams. In her work as a coach, She draws on over 30 years of experience in health, community, and palliative care (most recently as Director of Education for Hospice Palliative Care Ontario and as the Director of the Champlain Hospice Palliative Care Program). She has a master’s degree in public administration with a focus on health policy and expertise in program development, change management and education. As a certified Integral Professional Coach™ with additional training and certification in team coaching, facilitation and implementation science, Nadine’s goal is to ensure that people she works with feel seen, supported, and connected, so that change is integrated in a way that is both practical and purposeful. As a mindfulness teacher and Director of the Mindfulness Informed End of Life Care Program at the University of Toronto School of Continuing Studies, her goal is to weave compassion into every aspect of her work, and cultivate a supportive environment for meaningful transformations in how we care for ourselves and one another.